Privacy Policy

This is our Privacy Policy as of September 2026.

This Privacy Policy describes how The HICCUPS collects and uses your data when you use the website. The HICCUPS magazine (https://thehiccupsmagazine.com) is based in the United Kingdom and is contactable at info@thehiccupsmagazine.com for any queries about the processing of personal data. This page sets out the basis on which we collect and process your personal data. ‘We’, ‘our’, ‘us’ refers to The HICCUPS magazine for the purposes of this page.

Changes to this Privacy Policy

We may update this privacy policy from time to time. The revised policy will be posted on this site.

How We Collect and Use Your Personal Information

As Data Controller we collect some personal data from website users. The following may be collected from email subscribers and website users:

  • Contact details including name, address, phone number and email;

  • Order information including name, billing address, shipping address, phone number and email;

  • Transaction and subscription history;

  • Customer support information: including the information you choose to include in communications with us.

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us.  

Our payment processor, Stripe, will also collect payment information from you. You can read their privacy policy at https://stripe.com/gb/privacy.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Where you have permitted it by subscribing to our email mailing list, we may use information we collect about you to communicate with you.

Individuals who submit their work to The HICCUPS by email should know that we collect the following details from them:

  • Full name;

  • Email address;

  • Submitted work, including personal bio if provided;

  • Subsequent correspondence with the magazine.

Data Sharing

This website is hosted by Squarespace. Squarespace collects personal information when you visit this website. You can read more about how Squarespace uses your data (site usage information of end users) for its own purposes in their Privacy Policy. Squarespace automatically processes personal data such as IP addresses, browser data and referrer data. It also collects information about how long guests spent on the site.

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

We do not sell or rent user data to third parties.

Security

Squarespace ensures website security by providing automatic SSL encryption and PCI-compliant e-commerce checkouts.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

How We Collect Personal Data

  • When you subscribe to our email subscription list.

  • When you complete a purchase through the site.

  • Feedback and queries: we receive your personal data when you fill out the form on our contact page. We will only use the email you provide to respond to your feedback or query.

Purposes for Processing Data

We process user data for a number of different purposes. These include:

  • Marketing: the personal data of those who subscribe to our mailing list will be used to contact them.

  • Transactions: where a purchase is made it will be necessary to process data in order to complete their order.

  • Publishing: the personal data of individuals who make submissions to The HICCUPS is processed for the purposes of publishing the magazine.

Legal Basis for Processing Data:

Under Article 6 GDPR, we are permitted to process your personal data in the following circumstances:

(a) consent has been given to process that data for one or more specific purposes;

(b) processing is necessary for the performance of a contract;

(c) processing is necessary for compliance with a legal obligation;

(f) the processing is necessary for the legitimate interests of the business.

Squarespace is certified under the UK Extension to the EU-US Data Privacy Framework.

Retention Periods

User data is retained for the period necessary to fulfil the purposes for which the information was collected. After that, we will delete it. Depending on the nature of the purposes the retention period will vary.

Legal obligations sometimes require us to retain information, for example, for tax and accounting purposes.

We will retain the personal data you have volunteered as long as you remain on our mailing list. Contact info@thehiccupsmagazine.com if you previously subscribed to the mailing list and now wish to have that personal data removed from our records.

Your Rights:

You have certain rights in relation to your personal information that is processed by us. These rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law. Your rights include:

  • Right to Access: you may have a right to request access to personal information that we hold about you.

  • Right to Delete: request that we delete personal information we maintain about you.

  • Right to Corrections

  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

  • Appeal: You may have a right to appeal our decision if we decline to process your request.

You may exercise any of these rights by contacting info@thehiccupsmagazine.com. Use this same contact if you have any complaints about how we process your personal information.

Users have the right to raise a complaint to the ICO if they have a problem with the processing of data. Find their website here.